Privacy Policy
Last updated: 29.09.2026
This Privacy Policy explains how Vantage Estate Group Baleares S.L., operating the Sophisticated Projects website, collects and uses personal data when you visit sophisticated-projects.com or contact us.
1. Who is responsible for your data?
Data controller: Vantage Estate Group Baleares S.L.
Tax identification number (CIF): B10512416
Registered address: Calle Gremi de Forners, 8 – 2 1, 07009 Palma, Balearic Islands, Spain
Email: info@sophisticated-projects.com
Website: https://sophisticated-projects.com
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and Spain’s Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights.
2. What personal data do we collect?
Depending on how you interact with us, we may collect:
- Contact details: your name, email address and telephone number.
- Enquiry information: messages, property interests, viewing requests and information you choose to provide.
- Service information: information necessary to respond to your requests or provide services you have requested.
- Technical information: your IP address, browser and device information, and website security logs.
- Cookie and tracking information: information about your website activity where the relevant technologies are enabled and, where required, you have consented.
Please provide only information relevant to your enquiry. Fields marked as required are needed to handle the corresponding request; without them, we may be unable to respond.
3. Why do we use your data?
We use personal data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Responding to property enquiries, arranging viewings and taking steps towards services you request | Taking steps at your request before entering into a contract |
| Providing services under an agreement with you | Performance of a contract |
| Responding to general correspondence | Our legitimate interest in communicating with people who contact our business |
| Protecting the website, preventing misuse and investigating technical problems | Our legitimate interest in maintaining secure and reliable services |
| Meeting applicable legal obligations | Compliance with a legal obligation |
| Sending optional property updates or promotional communications, where offered | Your consent |
| Using optional advertising or analytics technologies | Your consent |
Where we rely on legitimate interests, we consider your rights and interests and use only the information necessary for the stated purpose.
You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before that withdrawal.
4. Marketing communications
[Retain this section only if you offer marketing subscriptions.]
If you opt in, we may send you property news, project updates or other promotional information.
You can unsubscribe using the link provided in our emails or by contacting info@sophisticated-projects.com.
Submitting a property enquiry does not automatically subscribe you to marketing communications.
5. Cookies and Meta advertising
[Confirm this section matches your active PixelYourSite and consent settings before publishing.]
With your consent, we use the Meta Pixel through PixelYourSite to measure advertising performance and help show relevant advertising on Facebook and Instagram.
This technology can share information with Meta about your device and your interaction with our website, such as pages visited and actions taken. Meta may associate this information with your Meta account and use it under its own privacy terms.
Advertising tracking is disabled until you consent to marketing cookies. You can reject optional cookies or withdraw consent through [insert the actual cookie-settings link or control].
For details of the technologies used, their providers and retention periods, please see our [link to Cookie Policy]. Information about Meta’s processing is available in the Meta Privacy Policy.
6. Who receives your information?
Where necessary for the purposes described above, personal data may be accessed by service providers supporting our business, including website hosting, maintenance, email and [identify any CRM or other relevant provider categories].
Providers acting on our behalf are subject to appropriate contractual obligations.
[Confirm whether enquiries are shared with property owners, developers, partner agencies or professional advisers. If so, identify the recipient categories, purpose and legal basis here.]
We may also disclose information to public authorities or other recipients where legally required.
If you consent to Meta advertising technologies, Meta receives the information described in Section 5.
7. International transfers
[Complete this section after checking your hosting, email, CRM and Meta arrangements.]
Where personal data is transferred outside the European Economic Area, we use an applicable lawful transfer mechanism, such as an adequacy decision of the European Commission or approved Standard Contractual Clauses, with additional safeguards where necessary.
[Identify the relevant providers, destinations and safeguards actually used, and explain how users can obtain a copy of those safeguards.]
You can request further information by emailing info@sophisticated-projects.com.
8. How long do we keep your data?
We retain personal data only for as long as necessary for the purpose for which it was collected:
- Enquiries: while handling your request and relevant follow-up, ordinarily for [insert your actual retention period] after the last meaningful contact.
- Client and transaction records: for the duration of the relationship and applicable statutory retention periods.
- Marketing subscriptions: until you unsubscribe or withdraw consent. We may retain a minimal suppression record to respect your preference.
- Security logs: for [insert actual period], unless an incident requires longer retention.
- Cookie and advertising data: for the periods described in our Cookie Policy and the relevant provider’s notice.
Where information must be retained to meet legal obligations or address legal claims, access will be restricted as appropriate.
9. Your rights
Subject to the applicable legal conditions, you may request access to, correction or deletion of your personal data, restriction of processing, and data portability.
You may also object to processing based on legitimate interests and object at any time to direct marketing. Where processing relies on consent, you may withdraw it.
To exercise your rights, email info@sophisticated-projects.com or write to our registered address. We may request additional information if reasonably necessary to verify your identity.
We normally respond within one month. If a lawful extension is necessary, we will explain the reason and timing.
You may lodge a complaint with the Spanish Data Protection Agency (AEPD) or the competent supervisory authority in your country.
10. Automated decisions
[Confirm before publishing:] We do not make decisions based solely on automated processing that produce legal or similarly significant effects on you.
Advertising technologies may nevertheless use browsing activity to personalise advertising, as described above.
11. Changes to this policy
We may update this Privacy Policy to reflect changes to our services or processing practices. The date at the top indicates the latest revision. Where required, we will notify you of material changes.